FabCast: Managing Difficult People

Managing people can be challenging, particularly when dealing with behavioral versus performance issues. Behavioral issues can include excessive breaks, gossiping, not following up, yelling at co-workers, etc. Many managers wait, hoping the problem will go away. However, these behaviors never go away. In fact, they usually get worse, dragging down morale and degrading culture. Ultimately, good employees quit, frustrated by the behavior and the managers inaction that seems to condone the behavior.

In this 60-minute webinar, Mark Ernst, Ernst Enterprises, will discuss proven techniques for managing all kinds of behavior and performance issues in a timely and efficient manager.